Situations Vacant

Role Overview
As a Senior Travel Consultant, you’ll play a key role in delivering exceptional travel experiences for our clients, including the opportunity to escort tours. You’ll be responsible for offering expert advice, crafting tailored itineraries, and ensuring every detail of their journey is covered. You’ll work closely with our tight-knit team to create seamless travel experiences that go above and beyond expectations.

What We’re Looking For
A team player who thrives in a supportive, collaborative environment.
Previous experience in the travel industry (minimum 3-5 years) with strong knowledge of
destinations, booking systems, and industry tools.
Excellent customer service skills and a passion for delivering exceptional experiences.
A “can-do” attitude, with the ability to go above and beyond for our clients and your team.
Strong attention to detail and organizational skills.
A positive, friendly approach with excellent communication skills.

Why Join Us?
Great Team Environment: Work with a supportive, close-knit team where your input is valued.
Competitive Salary: We offer a competitive salary that reflects your experience and expertise.
Travel Perks: Enjoy fantastic travel perks and discounts as part of the job.

Location: Work in a beautiful, relaxed office on the Hibiscus Coast—close to the beach, with a
great work-life balance.

Are you passionate about travel and helping others create unforgettable experiences? Do you have a positive, can-do attitude and a knack for going above and beyond? If so, we want to hear from you!

How to Apply
If you’re ready to take your career to the next level and join a fantastic team, send your
resume and a brief cover letter to michelle@bucketlisttravel.co.nz in confidence.

Deadline for applications: 29 Nov 2024

The What

We are looking for a travel guru to join the most exciting global Travel, Events and Entertainment Agencies. Looking after a diverse portfolio of clients will ensure you never get bored.

As a Senior Travel Specialist you will have a diverse and varied role. Theres never a dull moment. Here are just the basics that you will be you’ll be involved with:

• Planning, consulting, and delivering the end-to-end requirements of travel services, including air and ground transport, accommodation, insurance and other related travel services to corporate, VIP leisure and Group travel client accounts
• Provide expert consultation, backed up by delivery of travel logistics and practical client solutions, all done with accuracy, style and panache
• All the while keeping back-office requirements for bookings including invoicing, ticket reissues and payments for your accounts accurately
• Possible / probable offshore travel with groups
• Assisting less experienced consultants with questions and training

 The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues work life balance needs.  As a member of the events travel team, there may be some requirement to liaise with other team members in other regions and attend events. As a Senior Travel Specialist, you will thrive of taking responsibility, stretching yourself, and learning.

• Certificate, diploma or degree in tourism/travel OR in lieu of education, equivalent combination of education and related experience
• 3+ years of relevant experience within a travel agency
• Good knowledge and understanding of airfares, contracted fares, ticketing and reissues
• 3+ years GDS experience (Galileo preferred)
• Versed in booking flights, hotels and a good understanding of published airfares
• Experience handling VIP, entertainment clients and/or group travel
• Confident in using technology such as Microsoft Suite,  Travelport Galileo, Tramada NG and the relevant online booking tools.
• Excellent verbal and written communication skills
• Excellent customer service skills
• Well-established organisational skills and attention to detail
• Ability to multi-task and work in a very moving dynamic environment
• Be a proactive self-starter
• Enjoy the challenge of chasing profit and sales targets , continually looking for opportunities to maximise revenue and margin through your ability to identify and sell value-add
• Possess a real desire to learn and teach as part of a high energy, fun team

The Where & When

This is a full-time role (37.5 hours per week), based in our Wellington or Auckland office. You will report into the Director of Events & Private Travel NZ, who is based in Wellington. There are other regional agent teams based in Australia, Singapore, the UK and US that you may work closely with, too.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV to HRAPAC@tag-group.com​​​​​. All the details click HERE.

Senior Event Manager, TAG

The Where and When
This is a 12 month full-time role (37.5 hours per week) based in our Wellington office. Since March 2020, we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the Managing Director, who is based in Wellington. There are other regional teams based in Australia, Singapore, UK and the US that you may work closely with, too.

The What

As a Senior Event Manager you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Plan events from start to finish according to requirements, target audience and objectives.
• Provide a complete and comprehensive service from inquiry and proposal through to booking and completion, with a proactive and consultative approach
• Manage all aspects of event execution, including pre-event preparation, event deployment and post event review and administration
• Arrange travel requirements for delegates as required
• Prepare budgets related to events and ensure adherence
• Manage a variety of events simultaneously and assist at larger events while delivering the highest standards with a personalised and individual approach to each client
• Take responsibility for ensuring the health and safety aspects of managed events
• Source and negotiate the best rates from vendors and suppliers and actively seek to maximise savings, reduce client expenditure, and increase company profitability
• Manage existing clients effectively, creating and leveraging opportunities to generate additional business from existing clients and assisting in generating business from new clients
• Manage the budgets and finances for all events, taking responsibility for ensuring the profit levels are in line with the work required and risk taken. Complete a post-event reconciliation with all final costs incurred with suppliers for each event
• Creatively prepare proposals, including event design, attend venue show rounds, entertain clients, and actively network in the industry
• Travel internationally to coordinate and oversee client events
• In the absence of team members assume greater responsibility or complete administrative tasks and/or provide coverage to ensure the smooth running of the events department and client support
• Proactively assist and support the Events Team to ensure the department operates effectively, successfully, and profitably
• Demonstrate attention to detail so that errors are reduced and kept to a minimum
• Proactively seek ways to improve functionality for the department by suggesting ideas for improved practices
• Ensure all tasks are responded to, processed and completed promptly, accurately, and within deadlines
• Bring any areas of concern or potential problems to the immediate attention of the line manager
• Show professionalism at all times and promote positive working relationships with all levels of staff across the department
• Attending FAM trips, pro-actively research, and continually expand knowledge and understanding of the Events industry, including venues, properties, and destinations
• Mentor junior and new members of the team
• Adhere to company PCI requirements

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to HRAPAC@tag-group.com​​​​​.
And before you press send, please make sure you’re eligible to work in New Zealand!

All the details are on the TAG website. Click HERE.